Generic Client Setup

This page contains instructions on how to set up Ubikom Mail on a generic client, i.e. any mail client that supports SMTP and IMAP protocols. Most clients do.

Check Your Identity Details

From the identity details page, you must have at least the following:

• Your email
• Your password

If your client does not support automatic configuration, you will also need these:

• Outgoing server address and port
• Incoming server address and port
• User name (same as your identifier, email will also work)

Create New IMAP Account

Most email clients support IMAP protocol. When you create a new account, choose IMAP (sometimes you would have to choose "other", or "mail client", etc.)

Specify Account Details

You will have to fill in the account details. Most likely they will come in a few groups, general account information, incoming server (IMAP) details, and outgoing server (SMTP) details. Lets go over them.

General Account Information

Here, you would need to specify a few things:

• Email address - this is your identifier with "@ubikom.cc" added to it. If your identifier is "bob", your email address is "bob@ubikom.cc".
• Account name - this is just a name for your account. Something like "Ubikom Mail" would do.
• Password - the client may use this password for IMAP (and possibly SMTP) login.
• Account type - if you can chose between POP and IMAP, chose IMAP.

Incoming Server Information

Here you specify information for your incoming (IMAP) server:

• Server addres - enter "imap.ubikom.cc"
• Server port - 993, which is the default.
• User name - this is your user name from the identity details page.
• Password - your password.
• Security - chose SSL/TLS.
• Authentication - choose Plain, or Normal Password.

Outgoing Server Information

This section is for outgoing (SMTP) server:

• Server addres - enter "smtp.ubikom.cc"
• Server port - 465, which is the default.
• User name - this is your user name from the identity details page.
• Password - your password.
• Security - chose SSL/TLS.
• Authentication - choose Plain, or Normal Password.
• If you have a checkbox saying something like "server requires authentication", make sure it's checked

Problems?

If your setup doesn't work, double-check your settings. You might want to delete this account completely and try to set it up again.

Check the list of known issues here. If you think you have found a bug, submit a new issue, or email lgx@ubikom.cc.